TURN A MEMORY INTO A MOMENT THEY'LL NEVER FORGET
"They’ll cry from happiness when they open the gift box."
Real Artists, Not Algorithms
True 3D Engraving
Free, Reliable Shipping
17,000 Happy Customers
based on 17,067 reviews
WHAT SET US APART
Every image is refined by our in-house designers to bring out the best detail and emotion.
We engrave inside the crystal to create a floating, lifelike depth — never just etched on the surface.
Most orders ship within 24–48 hours. Because memories shouldn't wait.
Thousands of people have trusted us with their most meaningful gifts — and we don’t take that lightly.
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Expert Photo Enhancement
Our design team enhances your photo to ensure the clearest 3D result — adjusting contrast, sharpness, and composition for laser-perfect clarity.
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Transformed into 3D
Using precision software, your 2D photo is carefully sculpted into a 3D model, capturing lifelike depth and emotion.
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Etched with Light
We use advanced 4K laser engraving to etch millions of tiny points inside crystal — no surface printing or stickers here.
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Quality Checked & Gift-Ready
Every piece is hand-inspected, polished, and placed in a premium box — ready to gift or cherish for a lifetime.
If your question is not listed below, please feel free to contact us at
support@beyond-memories.com
General information
Product information
Shipping & Delivery
Do I need to add a Light Base to my 3D Crystal?
Depending on where you'll place the crystal, it may be hard to see the design since the crystal is transparent and the etching is entirely white. So we advise buying the Light Base along with the crystal. It lights up the engraving and makes it much easier to see the image. We always say that it gives life to the crystal.
How long does it take to receive my order?
The production time is 1-2 business days. The shipping time depends on the shipping method you select. You can see the options on our website upon checkout.
Can I see a proof before ordering?
We do not offer proofs for individual orders. Since our designers do their best to match the 3D engraving to the submitted image, your photo serves as proof. If you really must see a proof, please specify in the ‘Special Instructions’ section. Do keep in mind that if a proof is asked for, the production period becomes prolonged. If you are not happy with the proof and would like to swap out the image, there would be an extra $30 charge to swap out the original image. Please be sure to specify any instructions you have to the designers in the "Special Instructions" section upon placing an order. If the customer does not write in the Special Instructions Section, the designers have free will to move around the image and text, to allow for the best possible outcome of the crystal.
Will the background of my photo show up on the crystal?
You can see the option to keep the background on the product page. Keep in mind that we can only add the background in 2D.
Do I need to get a specific crystal size for different numbers of figures in the picture?
Yes. You can see the recommended number of figures in the size selection section on the products page. If the picture you upload has more figures than the recommended, we'll proceed with the design in 2D, and each figure will look tiny on the engraving.
How do I choose the light base size?
On each 3D crystal page, when you select the crystal size, you can see its recommended light base options.
How long does it take to receive my order?
The production time is 1-2 business days. The shipping time depends on the shipping method you select. You can see the options on our website upon checkout.
Which carriers do you work with?
We work with UPS, USPS, and FedEx.
Do you ship to other countries?
Yes, we ship to places all around the world! Some areas that we do not ship to (yet!) include Africa, China, Palestine, Southwest Asia, and Yugoslavia. As for shipping and handling pricing, that would all depend on your country, what shape, size, and weight of your entire order, and if you need the crystal to be shipped with expedited shipping.
*Please note that we are not responsible for Customs, Duties, and Taxes. At checkout, you have the option to pay for the duties and taxes. If not, they will be collected when the item is delivered. These fees vary on the cost of the item and destination.*
Whether it’s for a birthday, memorial, anniversary, or just because — your memories deserve to be remembered.
